01
How to Reach Us
The fastest way to reach us is through the feedback system inside your account. It works whether you have a free or paid account, and it's the channel our team checks first.
02
What Happens Next
- Your message is saved and reviewed by the LearnPath team.
- You'll find replies and updates in the feedback section of your account.
- We aim to respond within 1–3 business days.
03
Common Questions
- Account and sign-in issues — try resetting your password from the sign-in page first; if it persists, send us feedback.
- Payments and subscriptions — billing is handled through PayPal; for questions about charges, cancellations, or refunds, send us feedback with the email on your account.
- Legal or data questions — see our Privacy Policy and Terms & Conditions, or ask via feedback.
04
Feedback Guidelines
To help us help you, include your account email and a short description of what happened, what you expected, and any steps to reproduce it. Screenshots are welcome.
We read everything that comes in — feature ideas, bug reports, and course suggestions included. You may not always get a personal reply, but every message is reviewed.
05
Response Times
We typically respond within 1–3 business days. During high-volume periods it may take a little longer — we appreciate your patience.